Stories

Aspirin for Small Business

With 20 years’ experience in financial services, I understand the amount of resources it takes to develop solutions, resources that a small business does not usually have access to.  However, what small businesses lack in resources and economies of scale, they make up for in agility and therefore can slay

Playing in the grey spaces: insights over process

People find the world a complex place with competing priorities and messages to sort through.  We are unsure of what is the best next action to achieve our goals within the finite time we have. This problem escalates the closer your role is to the customer – we have an urgency
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